Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information such as your name, email address, and phone number (if provided voluntarily).

Log Data

We collect log data about your visit, including your IP address, browser type, and pages visited, to improve website performance and understand user preferences.

Cookies

To enhance your experience, we use cookies to collect information about how you use the website. You can manage cookie preferences through your browser settings.

Payment Information

If you make a purchase, we collect payment details to process your transaction.

User-Generated Content

We collect any information or content you voluntarily share on the site.

2. How We Use Your Information

• Personal Information: Used to personalise your experience, communicate updates, and fulfil orders or requests.
• Log Data: Helps us improve site performance, ensure security, and understand user preferences.
• Cookies: Enhance your experience, track preferences, and analyse site usage to improve services.
• Payment Information: Used solely for processing transactions and preventing fraud.
• User-Generated Content: Displayed on the site as intended by you and to engage with the community.

3. Sharing Your Information

Cloondaff.com does not share, sell, or trade your personal information with third parties for their promotional purposes. We may share your information with:

• Service Providers: Trusted partners who perform functions and provide services such as hosting, database storage, analytics, and payment processing.
• Legal Compliance: To comply with laws, respond to subpoenas or legal requests, or protect our rights.
• Business Transfers: If involved in a merger, acquisition, or sale of assets, your information may be transferred, but we will notify you beforehand.
• With Your Consent: We may share your information with your consent or direction.

All third parties are prohibited from using your personal information for other purposes and must maintain its confidentiality and security.

4. Your Rights

You have the right to:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of incomplete or inaccurate data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restrict Processing: Request suspension of data processing in certain situations.
• Data Portability: Receive your data in a structured, machine-readable format and transmit it elsewhere.
• Object: Object to data processing in certain circumstances.
• Automated Decision Making: Be free from significant decisions made solely by automated processes.

5. Data Retention

• Personal Information: Retained as long as your account is active or needed to provide services. Deleted or anonymised upon account closure unless required by law.
• Log Data: Kept for up to [X] years to improve performance and security. Anonymised or securely deleted afterward.
• Cookies: Retained according to our cookie policy, usually from a few hours to several years.
• Payment Information: Retained as necessary to process transactions, comply with legal obligations, and prevent fraud. Securely deleted once complete.
• User-Generated Content: Stored until no longer needed or upon request for deletion.

Extended retention may occur if required by law or for legal claims.

6. Data Security

We take data security seriously and employ industry-standard measures:

• Encryption: Protects data during transmission and at rest.
• Security Audits: Regular audits ensure systems are secure and up to date.
• Access Control: Limited to authorised personnel, closely monitored.
• Protection Measures: Guard against unauthorised access, disclosure, and alteration.
• Training: Team trained in data protection best practices.
• Breach Response: Procedures in place for quick response, impact mitigation, and user notification.

7. Legal Compliance

Our privacy practices comply with the GDPR, CCPA, and CAN-SPAM regulations.

For questions or concerns about this Privacy Policy, please contact us at info@cloondaff.com.